Archive for the ‘General Marketing’ Category

Compliments

Posted by Chris Stormer

When was the last time someone gave you a sincere and meaningful compliment, something you knew was from the heart? Most people can’t remember the last time they received a “real compliment”, have you ever meant someone who complained about getting too many compliments, or being fussed over too much? You should always try and give every prospect or customer a compliment every time you talk with them. However beware giving complements that are not sincere. People instantly know the difference between saccharine and sugar.

The Truth – Tell it.

Posted by Chris Stormer

Most business people know the difference between right and wrong, and they know the difference between honesty and deception. But there are still people who operate in shades of gray and convince themselves that it is okay to deceive, manipulate and play with the truth to get new customers. An attitude of telling the truth, the whole truth, and nothing but the truth will work for you in the long term.
How would you feel if you bought gold from a company based on an ad that read, “Analysts predict the price of gold could double in the future?” While that prediction is not illegal (although it probably should be ) it sure smacks of an attempt to convince buyers that gold is a sure thing, and that buying from them will give them a great return and riches untold. It is however deceptive, Yes, gold could double in the future, but who knows when, and who will guarantee it?
You will never get in trouble trying to attract customers by telling the truth, the whole truth and nothing but the truth.

Don’t Sell, Help!

Posted by Chris Stormer

What is the mentality of a salesperson? To get that answer think about telemarketers who’ve called you, paticularly during the evening. What did you do? Engage them in conversation, or hang up? Most people hate telemarketers because of the intrusion factor. Selling has a bad image. Therefore, you must learn to be a helper, not a seller. Find out what customers’ problems are and solve them, and they will see you as someone who is truely committed to helping them, rather than someone who is desperate to make a sale.

To say that purchasing agents are frustrated would be the understatement of a lifetime. Everyone who comes through their door has one thing in mind; to get their business. If you want to be different, find out what their problems are. Find out what frustrates them. Find out what their competitors are not doing. Be seen as a helper, not a seller, and provide solutions.